Talk to us

(+61) 0431 001 534
(+61) 0431 001 534

Send us email

support@galatexcollection.com.au
market@galatexcollection.com.au

You can also use the form below

Visit Us*

83A Cambridge Street,
Canley Heights, NSW, 2166

* By appointment only

Frequently Asked Questions

Galatex Collection is a new online modest fashion website, offering an exclusive shopping experience.

You will need to register an account if you want to enjoy the full benefits of transacting on the website. It is also a way of protecting all the activities you carry out on our website, but is not a must to. You can still make your order without any registration. But you must give us the delivery address if you want to use our delivery service.

Generally, an order can be changed if the request is made in a timely manner (i.e. within 6 hours from the time of purchase). Orders with status â€śReady for Shipping”“Shipped” or â€śDelivered” cannot be changed. Please contact us at support@galatexcollection.com.au on how we might be able to help you change your order(s).

We accept major credit and debit cards, PayPal and stripe payment. We are still working to integrate with other payment platform like zip, humm, pay later etc.

Delivery costs will be refunded in the following circumstances:

  • If you cancel your order before dispatch
  • If we cancel your order due to stock availability

In any other circumstances, delivery costs will not be refunded.

Visit our FAQs page for more detailed  frequently asked questions.

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