As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to make sure that they contain all that you want and nothing that you are not happy with. If you are not sure about anything, just phone us on (+61) 0467 099 583 or email us at support@galatexcollection.com.au

Application

These Terms and Conditions will apply to the purchase of the goods by you (the Customer or you). We are GALATEX COLLECTION a sole trader whose entity name LATEEF-OKUNADE, GANIYAT AJOKE – ABN 44 659 179 529 (trading as Galatex Collection); (the Supplier or us or we).
These are the terms on which we sell all Goods to you. By ordering any of the Goods, you agree to be bound by these Terms and Conditions. You can only purchase the Goods from the Website if you are eligible to enter into a contract and are at least 18 years old.

Interpretation

Consumer means an individual acting for purposes which are wholly or mainly outside his or her trade, business, craft or profession;
Contract means the legally-binding agreement between you and us for the supply of the Goods;
Durable Medium means paper or email, or any other medium that allows information to be addressed personally to the recipient, enables the recipient to store the information in a way accessible for future reference for a period that is long enough for the purposes of the information, and allows the unchanged reproduction of the information stored;
Goods means any products that we supply to you;
Order means the Customer’s order for the Products from the Supplier as submitted following the step by step process set out on the Website;
Privacy Policy means the terms which set out how we will deal with confidential and personal information received from you via the Website;
Products means the goods advertised on the Website, of the number and description set out in the Order;
Website means our website https://www.galatexcollection.com on which the products are advertised or displayed.

The description of any Goods is as set out in the Website, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of any Goods supplied. In the case of any Goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.
All Products which appear on the Website are subject to availability.

Personal information and Registration

When registering to use the Website, username will be automatically generated for you and you must set up your own password. You remain responsible for all actions taken under the given username and the chosen password and undertake not to disclose your username and password to anyone else and keep them secret. We retain and use all information strictly under the Privacy Policy. We may contact you by using e-mail or other electronic communication methods and by pre-paid post and you expressly agree to this.

Basis of Sale

The description of any Goods on our website does not constitute a contractual offer to sell the Goods. When an Order has been submitted on the Website, we can reject it for any reason, although we will try to tell you the reason without delay. The Order process is set out on the Website. Each step allows you to check and amend any errors before submitting the Order. It is your responsibility to check that you have used the ordering process correctly.

A Contract will be formed for the goods ordered only when you receive an email from us confirming the Order (Order Confirmation). You must ensure that the Order Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the Order placed by you. By placing an Order you agree to us giving you confirmation of the Order by means of an email with all information in it (i.e. the Order Confirmation). You will receive the Order Confirmation within a reasonable time after making the order, but in any event not later than the delivery of any Goods supplied under the Contract.

We intend that these Terms and Conditions apply only to a Contract entered into by you as a Consumer. If this is not the case, you must tell us, so that we can provide you with a different contract with terms which are more appropriate for you and which might, in some respects, be better for you, eg by giving you rights as a business.

Fees and Payment

The price of any Goods and any additional delivery or other charges is that set out on the Website at the date we accept the Order or such other price as it is displayed on our website. You must Checkout with Paypal or by submitting your credit or debit card details with your Order and we can take payment immediately.

Delivery

We will deliver any Goods, to the Shipping Address by the time or within the time frame displayed on the site without undue delay and, in any event, not more than 30 days after the day on which the Order is made.

We are currently not deliver to addresses outside Australia. We will make it available on our website once we started at other countries.
You agree we may deliver the Goods in instalments if we suffer a shortage of stock or other genuine and fair reason, subject to the above provisions and provided you are not liable for extra charges.
If our postage service attempted, through no fault of ours, delivery of the Goods to your shipping address and no one to accept the other, we may charge the reasonable costs of storing and redelivering them. The Goods will become your responsibility from the completion of delivery or Customer collection.

Right to cancel

Subject as stated in these Terms and Conditions, you can cancel any order made within 6 hours without giving any reason. The cancellation period will expire after 6 hours from the time on which you made the order. To exercise the right to cancel, you must inform us of your decision to cancel this Contract by a clear statement setting out your decision (eg by sending SMS or email or by contacting us through our Contact Us page) indicating your name and the order number. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation in the cancellation period

Except as set out below, if you cancel the Order, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

Deduction for Goods supplied

We may make a deduction from the reimbursement for loss in value of any Goods supplied, if the loss is the result of unnecessary handling by you (i.e. handling the Goods beyond what is necessary to establish the nature, characteristics and functioning of the Goods: eg it goes beyond the sort of handling that might be reasonably allowed in a shop). This is because you are liable for that loss and, if that deduction is not made, you must pay us the amount of that loss.

Timing of reimbursement

If we have not offered to collect the Goods, we will make the reimbursement without undue delay, and not later than: 14 business days after the day we receive back from you any Goods supplied, or (if earlier) 14 business days after the day you provide evidence that you have sent back the Goods. If we have offered to collect the Goods or if no Goods were supplied, we will make the reimbursement without undue delay, and not later than 14 business days after the day on which we are informed about your decision to cancel the Order. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

Returning Goods

If you have received Goods in connection with the Contract which you have cancelled, you must send back the Goods to the us without delay and in any event not later than 10 business days from the day on which you communicate to us your cancellation of this Contract. The deadline is met if you send back the Goods before the period of 10 business days has expired. You agree that you will have to bear the cost of returning the Goods.

Circumstances beyond the control of either party

In the event of any failure by a party because of something beyond its reasonable control: the party will advise the other party as soon as reasonably practicable; and the party’s obligations will be suspended so far as is reasonable, provided that that party will act reasonably, and the party will not be liable for any failure which it could not reasonably avoid, but this will not affect the Customer’s above rights relating to delivery (and the right to cancel above).

Privacy

Your privacy is critical to us. We respect your privacy and comply with the General Data Protection Regulation with regard to your personal information. These Terms and Conditions should be read alongside, and are in addition to our policies, including our privacy policy and returns & refund policy.

For the purposes of these Terms and Conditions:
‘Data Protection Laws’ means any applicable law relating to the processing of Personal Data, including, but not limited to the Directive 95/46/EC (Data Protection Directive) or the GDPR.
‘GDPR’ means the General Data Protection Regulation (EU) 2016/679.
‘Data Controller’, ‘Personal Data’ and ‘Processing’ shall have the same meaning as in the GDPR.

We are a Data Controller of the Personal Data we Process in providing the Goods to you. Where you supply Personal Data to us so we can provide Goods to you, and we Process that Personal Data in the course of providing the Goods to you, we will comply with our obligations imposed by the Data Protection Laws:

before or at the time of collecting Personal Data, we will identify the purposes for which information is being collected; we will only Process Personal Data for the purposes identified; we will respect your rights in relation to your Personal Data; and we will implement technical and organisational measures to ensure your Personal Data is secure. 

For any enquiries or complaints regarding data privacy, you can e-mail: support@galatexcollection.com.au

We try to avoid any dispute, so we deal with complaints as follows: 

All complaints arising out of your engagement with us or with a third-party that engages with us, shall be made in writing and sent by email to us at support@galatexcollection.com.au within 14 days of the start of the incident or when the matter resulting in complaint was discovered.